Privacy Policy

This Privacy Policy (this Policy) is aimed at assisting you to understand the privacy details about how POWERGEN ENGINEERING LIMITED(this (POWERGEN”) collects and process the personal information through the POWERGENMOBILE APPLICATION(this PowergenMobile)

This Policy only applies to personal information that is collected through this PowergenMobile.

1. How POWERGEN collects your Personal Information

In order to provide services to you or to better provide our services to you, we will acquire your Personal Information by the following ways no matter whether it is the Personal Data prescribed in this Policy or not: ◦ 1.1 Personal Information you provide to POWERGEN when you surfer PowergenMobile and use POWERGEN products or services For example,

  • The Personal Information that you submitted to set up and generate a personal account before using POWERGEN services or products.
  • The Personal Information that you provide to POWERGEN to contact you for after-sales support, pre-sales support or interaction in forum.
  • Login information maybe generated by user information with POWERGEN and is solely use for the purpose it is designed for.


1.2 Information you provide to POWERGEN when you send us a query, suggestion, or request

For example, after providing your Personal Data to POWERGEN, you may want to know how we use and process your Personal Data and whether we disclose your Personal Data to third parties or not, or you may contact us to request deletion of your Personal Data. ◦1.3 Service-related information collected by POWERGENMOBILE
For example,

we may collect necessary information to activate your after-sales service, software access, and forum interaction when you use POWERGEN devices; and

we may collect logs generated by abnormal operation of the devices and information on users’ habit to optimize product experience during your use of POWERGENMOBILE.

2. Types of Personal Information that may be collected by POWERGEN

2.1 Basic personal information.

  • Registration information: such as phone number, name, birthday, nationality, age and your city, etc.
  • Account information: such as profile picture, delivery address, e-mail address.
  • User information synchronized via cloud backup function or other applications.
  • Other basic information we may collect from you


2.2 Service data information

  • Device information: including but not limited to device model, device identification number (IMEI and SN), mobile phone number, WIFI MAC address, PLMN, version of android system, version of software and network operator.
  • Device operation status and logs of operation: including but not limited to CPU load, storage status, device temperature, battery capacity, key words searched in browser or application, mobile data traffic/speed, signal intensity of mobile network, information of daemon, user habit, logs of abnormal operation of the device.
  • Location information: accurate or ambiguous location information we collect when you use navigation software or search weather conditions, longitude and latitude generated by GPS or Wi-Fi hotspot, community identity or country code, etc.
  • Product information: such as user s feedback, third party s applications installed on the phone, etc.
  • Third-party application ID information: Android ID, Google Advertising ID, Facebook ID, Whatâs app ID, etc.


Apart from the Personal Data mentioned in this Policy, Personal Information collected by POWERGENMOBILE may also include non-identifiable information. Non-identifiable information refers to the Personal Information that could not lead to the identification of an individual, such as the number of visits to times a user opens the app, APP downloads, and other statistics. POWERGEN may decide on its own the processing, use, and disclosure of non-identifiable information. When we process your Personal Data based on this Privacy Policy or applicable laws, POWERGEN entity who makes contact with you, or replies to your request is the controller of your Personal Data. • 3. How POWERGEN use your Personal Information
POWERGEN shall comply with applicable legal requirements when using your Personal Information. Such requirements generally include: ◦ Processing of Personal Data on the basis of your consent with regard to a specific purpose;
◦ Processing of your Personal Data for the fulfillment of legal obligations;
◦ Data processing that is necessary for the performance of a contract you have entered into, or measures POWERGEN shall take at your request prior to entering into a contract;
◦ Data processing carried out for the legitimate interests pursued by POWERGEN or a third party. Such legitimate interests include: safety of POWERGEN products, services, websites and its customers◾    POWERGEN's property and honorary rights and interests, including fixed assets, intangible assets, goodwill, etc
◾POWERGEN's internal management needs
◾POWERGEN's provision of products or services to users or better provision of products or services to users
◾other legitimate interests of POWERGEN or of a third party

◦ Data processing that is necessary for protecting the vital interests of the data subject or of another natural person
◦Data processing carried out for the performance of a task related to the public interest
We may use your Personal Information for the following purposes:◾ I. Provide you with registration service and account management service.
◾ II. Analyze your usage information, habits and preference to improve user experience.
◾III. Provide information which may interest you with your permission.
◾IV. Provide good after sales service for you.
◾V. Carry out macro customer survey and analyze our market share.
◾VI. Feedback error report, locate quickly to solve abnormal issues.
◾VII. Optimize performance of the device and improve functions design to provide better products and services for you.
◾VIII. Provide convenience for your information backup.
◾IX. Preference configuration to provide the better use experience and improve the quality of the service.
• 4. How POWERGEN disclose your Personal Information
Under the relevant applicable laws, POWERGEN may disclose your Personal Information under the following situations:◦i. POWERGEN may share your Personal Information within its internal group.
◦i. POWERGEN may share your Personal Information with reliable partners or service providers.
For example, when our partner is providing a service, POWERGEN may share with the partner the necessary information, such as location, to provide you with better service. Or when you buy POWERGEN products on-line, POWERGEN may provide your relevant Personal Information to logistics service provider to arrange product delivery. ◦iii. Disclose your Personal Information if required by law.
In order to execute or to assist in executing some legal or administrative procedures, POWERGEN may provide your Personal Information to the relevant law enforcement agencies or government sectors. ◦iv. POWERGEN may disclose your Personal Information under other circumstances where such disclosure is required for universal justice as deemed by POWERGEN. Such circumstances include the disclosure to prevent personal injury or death or to avoid significant property losses or to protect social public interest.
• 5. How to access, modify and delete your Personal Data
You have the right at any time to request a modification and delete your data from POWERGEN ENGINEERING LIMITED, just contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will reply to you in time. While you are exercising your rights under the applicable law, we may investigate the legality and rationality of your request. If we have reasonable grounds or suspect that your request is deceptive, repetitive or infringes upon the rights and freedom of third parties, or if we are unable to get through the investigation, we may ask you to provide further information or may refuse to process your request. You may send your request in written form in order to protect your legitimate rights and interests. After receiving your request, we will process within the period of time as prescribed by applicable law. If you consider that we are in violation of applicable law and have infringed your legitimate rights, you may file a complaint with the authority for the protection of Personal Data in order to resolve the issue. • 6. Security measures POWERGEN take to protect your Personal Information We will provide security measures to POWERGEN users. We will take reasonable and practicable measures to protect your Personal Data that we collected and prevent your Personal Data from being accessed, tampered, disclosed or destroyed by unauthorized third parties. In the matter of the storage of Personal Data, we have provided security measures to you as well. All your Personal Data will be stored in the secure server, and we will control and protect all the Personal Data.
If you find certain contents, advertisements, or functions in our website, products or services that may be possibly provided by third parties, and may possibly endanger your privacy and security, please contact POWERGEN at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will handle with priority.
• 7. Products and services from third parties
POWERGEN’s privacy policy does not apply to any products or services provided by third parties. You may receive links of websites, contents and services from third parties when you use POWERGEN products or services. Please carefully read and understand the privacy policy of third parties before you submit any data and information, for POWERGEN cannot control third parties and cannot require them to abide by POWERGEN's Policy. 8. Complement to the Policy This Policy mainly lays out how POWERGEN will collect, process and internationally transmit your Personal Information when you use our application and use POWERGEN products or services. However, it is impossible to complete enumeration how We collect data, what kind of data We collect, how We use and process the data and the conditions We disclose the data in this Policy. POWERGEN may send the complementary notice when we collect, process, disclose and internationally transmit your specific Personal Information.
•9. Update of this Policy POWERGEN reserves the right to modify this Policy. If this Policy is modified, POWERGEN will publish the latest policy in POWERGEN official website as below:

 http://app.powergenltd.com/privacy • 10. How to contact POWERGEN
POWERGEN has appointed a Data Protection Officer. For any questions in relation to the protection of personal privacy, please contact our Data Protection Officer by filling out the form attached to this Policy and sending the completed form to our email adress at This email address is being protected from spambots. You need JavaScript enabled to view it.. If you have any questions or suggestions about this Policy, please contact us by the following information: Phone: +234-902-7777-707 Address: 4/5 Kayode Animashaun Street, Lekki,Lagos, Nigeria. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.